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Mission
Statement
RLM
Industries, Inc….. In Pursuit of Excellence
RLM Industries
is committed to the pursuit of excellence
throughout the entire scope of our Company. It is
this commitment from the entire organization that
ensures our ability to maintain our competitive
leadership as a manufacturer of quality investment
castings. Our aim and ultimate goal is to serve
our customers and appreciate our employees for
without either of these valued resources we would
not exist.
What is a Customer?
A
Customer is the most important person to
RLM Industries...in person, over the phone
or by mail.
A
Customer is the purpose of our work...not
an interruption.
A
Customer is doing us a favor by giving us
the opportunity to serve them...we are not doing
them a favor.
A
Customer is a part of our business...not
an outsider.
A
Customer is an individual...not a cold
statistic.
A
Customer is someone with whom we work
together...not someone with whom we argue or match
wits.
A
Customer is a person who brings us their
wants. It is RLM's job to handle them
profitably, both for them and for us.
Our
Customers
RLM
Industries has a customer base consisting of the
military, the construction industry, food
processing and handling, automotive manufacturers
and we are the exclusive casting supplier of
Manitowoc Crane Company. RLM has the experience,
reputation and ability to complete your project on
time, according to your specifications, the first
time! |